Our mission is to deliver exceptional service using highly trained staff who are well equipped to handle any item that our customers bring into our shop.
Part of the reason our company has been around so long is because we work so hard to ensure only the highest quality of service for our customers. If a customer’s watch is mishandled, then that is an inexcusable mark against our company name that could have been easily avoided. We strive to do everything perfect the first time, every time, and know that that is what keeps customers coming back in the future and referring us to others.
We promise you, the customer, that you will get service that is unmatched by anyone else in NYC.